"Our hospital is honored to partner with PCM. We have worked with PCM for many years, and their customer service is excellent. They have assisted in bad debt collections of 15-20%, and our patients have never complained about their service. Their secure portal is easy to use, and they provide excellent support to our staff. PCM provides the needed tools for an outstanding patient experience."

— Patient Accounts Director

“PCM treats our customers as their own, with fair and compassionate actions, while still attaining a strong collection rate. Our sales representative is fantastic. She visits on a monthly basis to make sure all is well. We recently went live on a new financial system. This changed the data file formats that we exchange. PCM has great support staff that has helped get this process working well. They are a great company to work with. I feel like they are a true partner.”

— Director Patient Accounts

"My experience with PCM, from management to the clerical level, has always been professional and sensitive to whatever we are calling about. We get answers to our questions and don't get the run around as often happens. PCM is an extension of our business office. We are comfortable outsourcing to PCM and it has been successful. We look forward to our relationship with PCM for years to come."

— Hospital Business Office Director